THIRD PARTY
APPLICATION
MAINTENANCE

Our experts at your service – Years of accumulated experience in a variety of sectors.
Innovative Application Management – Certified consultants with ongoing training in the latest Salesforce innovations.
Exemplary responsiveness – Personalized, fast and efficient service for your evolving needs.

2PACE: Your go-to partner for Salesforce optimization!

TAM
(Third Party Application Maintenance)
2PACE

Our experts at your service – Years of accumulated experience in a variety of sectors.
Innovative Application Management – Certified consultants with ongoing training in the latest Salesforce innovations.
Salesforce innovations.
Exemplary responsiveness – Personalized, fast and efficient service for your evolving needs.

2PACE: Your go-to partner for Salesforce optimization!

Application Management (AM) is far more than just technical management.
It is a strategic element in ensuring that your Salesforce platform remains high-performing, scalable, and aligned with your business objectives.

What we offer
Third-party Application Management (TAM)

An essential service for maximizing the value of Salesforce

1.

Maintaining the performance of your Salesforce Org

Prevent breakdowns: TAM carries out regular checks to detect and resolve problems before they impact your business

Guaranteed responsiveness: with clear SLA commitments, anomalies are corrected quickly to minimize interruptions

2.

Adaptation to a constantly changing environment

Business needs evolve, and Salesforce releases three major updates a year. TAM ensures that your configurations and custom developments remain compatible and functional.

Integration of new functionalities to meet your changing business objectives

3.

Optimizing the user experience

A well-maintained Salesforce org provides users with a stable, fast, and optimized environment to enhance their productivity

Training and documentation to ensure your teams fully exploit Salesforce’s functionalities

4.

Ease the burden on your in-house teams

Your IT teams can focus on strategic initiatives while TAM takes care of day-to-day operations and maintenance.

Less stress, more focus on innovation and growth

BE
CLUTCH.
BE
SMART.

Onboarding :
Collect, audit, deliver

Maintenance:
Corrective, evolutionary, preventive

Delivery :
Validation & documentation

SLA
Commitment

Constant
follow-up

TAM by 2PACE

Real added value

Technical expertise

Certified consultants with ongoing training in the latest Salesforce innovations.

Proactive approach: anticipating needs through technology monitoring.

Proximity & communication

Regular meetings with stakeholders to adjust priorities.

Clear governance: 3-level escalation to resolve crises quickly.

Ongoing support

User training on new functionalities.

Full documentation to facilitate the client’s autonomy.

Strategic change planning to align Salesforce with your business objectives.

Benefits

Cost optimization: offshore team with competitive price/performance ratio.

Sustainable performance: Solutions tailored, tested and validated before each deployment.

Reinforced trust: A partner committed to working with you to maximize the value of Salesforce.

#SALESFORCE
STRATEGY

#REPORTING&BI

#CPQ&BILLING

#PMO&ADVISORY

#E-COMMERCE

They trust us